Inferna Global Global, respects the privacy rights of all
users and is aware of the importance of protecting stored
personal data. Substantial organisational and technical
measures have been taken to ensure the security of all
personal data that is collected. This privacy policy
explains in detail which information is collected and for
which purposes it can be processed and used.
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Inferna Global Global collects, processes and uses
personal data for the conclusion and execution of a
user's service agreement with Inferna Global Global.
Personal data comprises stock data such as name, address
and date of birth of a user as well as usage data such
as account number, password and IP address.
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Inferna Global Global collects the usage data that is
automatically determined and transmitted by web browsers
or any other client software whenever Inferna Global
Global's websites (Inferna Global-global.com, Inferna Global
Global.com or any other of Inferna Global Global's websites) or one of Inferna Global
Global's other online services is used. Such usage data
includes, but is not limited to, IP address, browser
version, access time, information on the type and the
aim of requests and data about hardware and software of
the user's computer system. It is saved in protocol
files, with some of the information being stored in
anonymous form. Among other purposes, this data is used
by Inferna Global Global for the compilation of
anonymous statistical surveys on the use of their online
services and for the error analysis and the optimisation
of their service.
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Inferna Global Global uses, among other things,
cookies to collect, process and use usage data in order
to allow, for instance, the management of accounts and
of personal settings, the participation in the
discussion forum, and the use of further personalised
services.
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Inferna Global Global collects, processes and uses
stock and usage data, to the extent that is necessary in
individual cases, if it is required to reveal and to
stop fraudulent behaviour or any other form of using
Inferna Global Global's services which violates legal
regulations or the service agreement. In particular,
Inferna Global Global reserves the right to log, process
and use information such as the time and the content of
conversations and expressions of opinion that take place
in their online services if there are complaints,
reports or other credible indications of behaviour that
violates legal regulations or the service agreement, for
example the serious insulting of other users. This
regulation extends to all parts of Inferna Global
Global's online service, including, but not limited to,
guild channels, private channels and private messages.
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Inferna Global Global collects, processes and uses
personal data in connection with complaints and requests
to their user support in order to comply with requests
in as efficient and satisfactory a manner as possible.
Data that is collected for such purposes includes, but
is not limited to, the email address, the date of the
contact and its content. Also, Inferna Global Global
processes and uses this data to compile anonymous
statistical surveys for the optimisation of their
customer support.
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Inferna Global Global collects, processes and uses
personal data for the purpose of conducting marketing
actions such as the sending of emails that contain
general information or promotional content, provided
that the user agreed to receiving such emails separately
during the account creation process or at any later time
by selecting the option "Newsletter" on the account
page. Every user can unsubscribe from receiving this
kind of information at any time. This can either be done
by deselecting the aforementioned account option
"Newsletter" or by directly clicking on the unsubscribe
link in any received newsletter. Also, Inferna Global
Global processes and uses personal data to compile
anonymous statistical surveys for the purpose of
improving their range of services.
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Inferna Global Global displays character names to all
visitors on all of Inferna Global Global's websites as
well as to all users in their online services in
connection with certain game activities of a user in
order to allow other users to selectively contact this
user. This occurs, for example, when the user uses
characters online, when they act as parts of character
associations, or possibly when they are registered in
high score lists. Furthermore, Inferna Global Global
generally makes usage data of characters, for example
the time of its most recent use or information on its
death, available to all visitors on all of Inferna Global
Global's websites as well as to all users in
Inferna Global Global's online services. Inferna Global
Global makes information, such as the record of rule
violations or the list of defeated characters, available
to certain other users, who have a supervisory role
among the community of users.
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In so far as the transfer of data to third parties is
not explicitly allowed by law, Inferna Global Global
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passes on personal data, to the extent that is
necessary, to law enforcement and supervisory
authorities for the purpose of preventing dangers to
the national or public security as well as for the
prosecution of criminal offences.
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passes on the name, address and, to the extent that
is necessary in individual cases, further personal
data of users to its partner companies, for example
for the purpose of handling payment transactions or
to provide other services in the framework of the
users' service agreement with Inferna Global
Global.
Third parties may possibly be based in countries outside
of the European Union, but they are bound to protect
personal data to the same extent as Inferna Global
Global. Inferna Global Global will not, aside from the
aforementioned cases, pass on personal data to third
parties, and solely employees of Inferna Global Global
have access to personal data in order to fulfil the
tasks specified above.
Inferna Global Global may change this privacy policy at
any time. Inferna Global Global will notify all users
about the changes by placing a prominent notice on the
website of Inferna Global. The changed privacy policy will
take effect 30 days after it has been officially announced.
It will fully apply to any user who has not revoked his or
her declaration of consent within this period of time. All
users are required to review this policy at regular
intervals to keep themselves informed about any changes.
Users have the right of access to their personal data being
processed by Inferna Global Global (Art. 15 GDPR) as well
as the right to rectify (Art. 16 GDPR) or erase (Art. 17
GDPR) these personal data. Furthermore they have the right
to restriction of processing (Art. 18 GDPR), the right to
object to processing of personal data (Art. 21 GDPR) and the
right to data portability (Art. 20 DSGVO). Users can
exercise these rights by sending an email to [email protected]. If users revoke their declaration
of consent to the processing of their personal data, their
accounts at Inferna Global Global will be blocked, and
Inferna Global Global's personalised services will no longer
be available via these accounts.
Users who have any questions about this privacy policy or
about the processing of their personal data can also contact
Inferna Global Global's data protection officer Christian
Volkmer, Projekt 29 GmbH & Co. KG, Ostengasse 14, 93047
Regensburg, Germany, telephone: +49 941 2986930, email:
[email protected]. In case the data protection officer
is unable to answer the request to their satisfaction, users
have the possibility of lodging a complaint with the
supervisory authority that is responsible for their state or
country.
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